Shipping policy
Shipping Policy
Last updated: May 4, 2026
Evalier is currently in Early Access Preview. Ordering is not yet available. This policy will apply once purchases become available through our online store.
Order Processing
Once ordering becomes available, orders will be processed after payment has been successfully received and confirmed.
Order processing times may vary depending on product availability, order volume, holidays, carrier operations, and fulfillment conditions. We will provide estimated processing and delivery information during checkout or in your order confirmation where applicable.
Shipping Destinations
Evalier plans to offer international shipping to selected destinations, including the United States, Canada, the United Kingdom, and countries in Europe, subject to carrier availability and fulfillment conditions.
Available shipping destinations, methods, and rates may vary and will be shown at checkout once ordering becomes available.
Shipping Rates
Shipping rates, complimentary shipping offers, and any applicable delivery options will be displayed at checkout.
If a complimentary shipping offer is available, it will apply only under the conditions stated on the website or at checkout.
Estimated Delivery Times
Estimated delivery times are provided for guidance only and are not guaranteed.
Delivery times may vary depending on the destination country, customs processing, carrier delays, weather conditions, holidays, local delivery operations, or events outside our control.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping cost.
Evalier is not responsible for delays caused by customs authorities or for any additional charges imposed by the destination country.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
Evalier is not responsible for orders delayed, returned, or lost due to incorrect, incomplete, or outdated shipping details provided by the customer.
If an order is returned to us due to an incorrect or incomplete address, refusal of delivery, or failure to collect the package, additional shipping fees may apply before the order can be resent.
Lost, Delayed, or Damaged Shipments
Once an order is transferred to the shipping carrier, delivery handling is managed by the carrier.
If your package is delayed, lost, or arrives damaged, please contact us at contact@evalier.shop with your order number and relevant details. We will review the situation and assist where possible.
For damaged deliveries, please include clear photos of the item, packaging, and shipping label so we can evaluate the issue.
Order Delays
If we become aware that an order cannot be shipped within the estimated or stated processing timeframe, we will contact you with an update.
Where required, we may offer the option to continue waiting, change the order, or cancel the order for a refund.
Contact
If you have questions about shipping, delivery, or availability, please contact us at contact@evalier.shop.